Pin-Up Account Verification

To verify your account, you must meet basic rules and send accurate information. Follow these points to avoid delays on Pin-Up.

• You must be 18 years or older and based in Nigeria.
• Use your legal name as it appears on your government ID.
• Provide a working phone number and email that you can access.
• Upload colour photos or scans that are sharp, uncropped, and readable.
• One account per person, device, and household.
• Payment method must be in your name and under your control.

You need valid documents to confirm identity, address, and payment ownership. Prepare the following before you start the process.

1. Government photo ID: National ID card, NIN slip, international passport, driver’s licence, or voter’s card. Must show full name, date of birth, photo, ID number, and expiry date.
2. Proof of address: Recent electricity bill, water bill, bank statement, or tenancy agreement. Must show your full name, residential address, and an issue date not older than 3 months.
3. Payment method proof: Card or bank account evidence. Show your name and last 4 digits only. Cover other card digits and the CVV.
4. Transfer or deposit proof when asked: Screenshot or statement showing sender name, recipient, amount, date, and reference.
5. Live selfie: A real-time photo of your face to match the ID. No filters.
6. Extra documents if requested: For example, a second ID or a clearer copy when the first image is not readable.

Verification protects your funds and helps the team serve you faster. It also ensures fair play for all users.

• Payout access: Withdrawals are enabled only after your details are confirmed.
• Bonus eligibility: Some offers and higher limits require a verified profile.
• Account safety: Stops unauthorised access and reduces fraud risk.
• Faster support: Agents can resolve payment and profile issues quicker.
• Regulatory checks: Meets age and identity rules for real-money play.
• Smooth payments: Fewer holds on deposits and faster approval of withdrawals.