Pin-Up Rules and Regulations in Nigeria

These Terms and Conditions set out the legal rules for using the official website and mobile application in Nigeria. By creating an account, placing a bet, or using our services, you agree to comply with these terms, applicable Nigerian law, and any house rules for each event. The terms apply to all users accessing the platform from Nigeria where betting is allowed by law. Read this page together with the Privacy Policy, Payment Rules, and Responsible Gambling information.

General Terms

  • Agreement and scope
    • By completing registration, logging in, or using any services, you accept these Terms and Conditions and all policies referenced here.
    • The platform may update these terms to meet legal, regulatory, or operational needs. Changes take effect when posted. Continued use means you agree to the updated version. You should read this page regularly.
  • Eligibility and access
    • You must be at least 18 years old and legally permitted to engage in betting under Nigerian law.
    • Access is prohibited where use of our services is not allowed by local law.
    • One account per person. Duplicate accounts may be closed and bets voided.
  • Registration and verification
    • Accurate personal details are required. You agree to keep your information current.
    • Identity checks may be required at any time to meet Know Your Customer obligations under Nigerian law.
  • Proper use of the platform
    • The services are for personal entertainment only. Commercial use, syndicate betting, price manipulation, arbitrage abuse, or use of automated tools is prohibited.
    • You agree not to interfere with site security, attempt unauthorised access, or upload harmful code.
  • Content and intellectual property
    • All site content, including odds, data, marks, software, and images, is protected by intellectual property laws. Copying or redistribution without consent is not permitted.
    • You receive a limited licence to use the services on your devices for lawful betting and gaming.
  • Service availability and errors
    • Markets, events, bonuses, and features may change, be suspended, or withdrawn. Obvious pricing or settlement errors may lead to correction or voiding under the Betting Rules.
  • Liability limits
    • To the extent permitted by Nigerian law, the platform is not liable for indirect or consequential losses, loss of profits, or losses arising from telecom failures, third party services, or events beyond reasonable control.
    • Your statutory rights under Nigerian consumer law remain unaffected.
  • Contact and governing law
    • These terms are governed by Nigerian law. Disputes may be resolved through our complaints process and, where applicable, via competent Nigerian authorities.

General Betting Rules

  • Who may place bets
    • Only verified users aged 18+ may place bets. We may request proof of age and identity before or after settlement.
  • Bet acceptance
    • A bet is accepted when it appears in your bet history as accepted. Pending or processing status means the bet is not yet confirmed.
    • Pre-match markets close at the advertised start time. In-play markets are available during an event where offered. Time stamps in the system are decisive.
  • Stakes, limits, and payouts
    • Minimum and maximum stakes, market limits, and any maximum payout per bet are displayed in the bet slip or market rules and may vary by sport, league, and event.
    • Winnings for single bets are calculated as stake multiplied by the decimal odds. For accumulators, each leg must win; void legs settle at odds of 1.00.
  • Settlement principles
    • We settle bets based on the official result provided by governing bodies or reputable data providers at the time of result confirmation.
    • Post-settlement changes to results do not affect settlement unless there was a palpable error or integrity issue.
    • Dead heats may result in proportional settlement. Push outcomes settle the affected selection at odds of 1.00.
  • Postponed, abandoned, or cancelled events
    • If an event is postponed or abandoned, the bet may remain active if the event is completed within the timeframe stated in sport-specific rules. If not, affected selections are void and settle at odds of 1.00.
    • If a market was offered in error, or a wrong participant, handicap, or line was posted, we may void the affected bets.
  • Restrictions and integrity
    • We may refuse, limit, or void bets that breach market rules, indicate collusion, misuse of bonuses, inside information, or suspicious betting patterns.
    • Use of multiple accounts to evade limits is prohibited and may lead to account closure and voiding of related bets.
  • Cancellations and corrections
    • You cannot cancel a confirmed bet. The operator may cancel or correct bets for technical faults, obvious pricing errors, or rule breaches.
    • If incorrect odds or markets are displayed due to a technical issue, we may settle at the correct odds or void the bet.
  • Results and records
    • Your account statement and bet history are the authoritative record of your bets and settlements. Keep personal copies if you need them for your records.

Payment Rules

  • Currency and ownership
    • All transactions are processed in Nigerian Naira – NGN. You must be the lawful holder of the payment method used. Third party deposits or withdrawals are not allowed.
  • Deposits
    • Available methods, limits, and any applicable fees are shown in the cashier. Common options include bank transfer, cards, USSD, and approved wallets.
    • Deposits are credited once the payment provider confirms success. Processing times can vary by method and banking hours.
  • Withdrawals
    • We may require successful verification before releasing funds. The platform pays out to the original funding method or another verified method in your name where permitted.
    • Typical processing is 24 to 72 hours after approval, excluding bank delays. Additional time may be needed for compliance checks.
  • Limits, fees, and checks
    • Minimum and maximum amounts per transaction are displayed in the cashier and may vary by method.
    • The operator does not charge hidden fees. Your bank or wallet provider may apply charges.
    • We may request proof of identity, address, payment method ownership, and source of funds to meet legal and anti-money laundering obligations.
  • Transaction controls
    • We may place holds or reverse transactions if funded by chargeback, fraud, or error. Bonus terms, including wagering, can restrict withdrawals until conditions are met.
    • Suspicious activity may result in temporary freezing of funds and reporting to relevant authorities.
  • Cancellations
    • You may request to cancel a pending withdrawal if it has not yet been processed. Once processed, cancellations are not possible.

Responsible Gambling

  • Our approach
    • Betting should remain entertainment. Set affordable limits and read market rules before you stake.
  • Player protection tools
    • Deposit, loss, and wager limits configurable by day, week, or month.
    • Time-out options from 24 hours to several weeks.
    • Self-exclusion for longer periods, typically 6 months or more.
    • Reality checks and session reminders.
    • Self-assessment questionnaire to help review your habits.
    • Requests to lower limits take effect as soon as possible. Requests to raise limits apply after a cooling-off period.
  • Practical guidance
    • Do not chase losses. Keep track of spend and time. Avoid betting when stressed or under the influence.
  • Support and resources
    • Gambling Therapy – online support and advice.
    • Gamblers Anonymous International – peer support groups.
    • Access local mental health services in Nigeria through recognised NGOs or state health facilities if gambling affects your wellbeing.
  • Protection of minors
    • Accounts for persons under 18 are prohibited. Parents and guardians are advised to use device-level controls and blocking software where appropriate.

Anti-Money Laundering

  • Legal obligations in Nigeria
    • The platform implements controls aligned to the Money Laundering Prevention and Prohibition Act 2022, guidance from the Nigeria Financial Intelligence Unit, and applicable regulations.
  • Know Your Customer
    • Verification may include a government-issued ID, proof of address, payment method proof, and where necessary, source of funds or source of wealth.
    • We screen for politically exposed persons and sanctions in line with legal requirements.
  • Monitoring and reporting
    • Transactions are monitored for unusual patterns, rapid movement of funds, structuring, or use of third party methods.
    • Suspicious activities may be reported to competent Nigerian authorities without prior notice to you where the law requires.
  • Controls and consequences
    • We may request information at any time, place limits, delay or refuse transactions, freeze funds, or close an account if AML checks are not met or risks are identified.
    • Funds may be retained pending completion of investigations. No interest is paid on balances while frozen.

Privacy Policy

  • Data controller and scope
    • This policy explains how personal data is collected and used in Nigeria in connection with your account, bets, and related services.
  • Data we collect
    • Registration details, contact information, age verification data.
    • KYC documents and verification outcomes.
    • Transaction records, deposits, withdrawals, and betting history.
    • Device identifiers, IP address, location approximations, cookies and similar technologies.
    • Communications you send to support.
  • How we use data
    • Provide and operate the services and your account.
    • Comply with legal duties including AML, responsible gambling, and tax.
    • Prevent fraud, ensure security, manage risk, and improve user experience.
    • Provide service messages and, where you consent, marketing about offers and bonuses. You can withdraw marketing consent at any time.
  • Legal bases
    • Performance of a contract, compliance with legal obligations, legitimate interests in securing the platform and preventing fraud, and consent for certain marketing or cookies.
  • Sharing and transfers
    • Service providers for payments, KYC, fraud prevention, and technical operations under binding contracts.
    • Regulators, law enforcement, courts, or authorised bodies where required by law.
    • Cross-border transfers may occur under safeguards consistent with the Nigeria Data Protection Act 2023.
  • Retention
    • Records are kept for the period necessary for the purposes above and to meet legal retention requirements, which may be at least 5 years for AML and transaction data.
  • Your rights
    • You may request access, correction, deletion, restriction, portability, or object to certain processing, subject to legal limitations.
    • You may lodge a complaint with the Nigeria Data Protection Commission if you believe your rights have been infringed.
    • Contact support through the account help channel for privacy requests.
  • Cookies
    • Cookies help deliver core functions and measure performance. Manage preferences in your browser or through our cookie tools. Some cookies are necessary for the site to function.

Security

  • Technical measures
    • Encryption in transit using industry-standard TLS.
    • Segmented infrastructure, firewalls, and anti-DDoS protections.
    • Continuous monitoring, logging, and intrusion detection.
    • Hashing and salting of sensitive credentials where stored.
  • Account protections
    • Optional two-factor authentication for login and withdrawals.
    • Session timeouts, device checks, and login alerts.
    • Password rules designed to reduce risk of compromise.
  • Operational measures
    • Access to personal data is restricted to authorised personnel under confidentiality obligations.
    • Regular security assessments and incident response procedures.
  • Your responsibilities
    • Keep your password confidential, use strong credentials, enable two-factor authentication, update your devices, and log out after each session.
    • Notify support immediately if you suspect unauthorised use of your account.

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